mental fitness

Connecting with and Serving Customers Start with Us

When we are at work, do we often get the results and outcomes we want? Do we expect our satisfaction or happiness to be coming from an external source? If this [fill in the blank happens], then I will be happy and peaceful [fill the “feel-good” emotion].

Day-to-day, we will run into some glitches (or are they?), customers who get anxious, behavior that affect us negatively. This stuff happens. The outcome is out of our control, but the beauty is in us. Things we identify or label as "bad." But does it have to affect us or be "bad?" Do we think that waiting for people to change their behavior will change the way we are feeling? We can feel great one moment and then feel agitated by something else. How do we stay fresh? 

It starts with the fundamental relationship with yourself. How do you do it? Do you play sports? Do you dance? Do you listen to music? How do you enjoy and reach your innermost bliss and ecstasy, reaching your deepest deep? It is much more apparent.

So when we are in a role that is customer-facing, realize that you have the power to respond, not be caught up in the thoughts and emotions of others and expressing kindness to yourself and in turn to everyone around you. Our breath is a gift. You are brilliant.

Here's an exercise to try and see how it feels for you: (Remember no expectations.)

Each in-breath and each out-breath. Watch it come and go. 

Watch the emotions that arise. Watch the thoughts that come. 

Note that the feelings and thoughts are there; let go and go back to watching your breath. (Letting go is just not following the thought or emotion. That’s all there is to it.)

Note it. (Thoughts and emotions will come.)

If you are curious to learn more, check out a cool app called “Headspace."

While you are at it, I found this tune to pause in the day. Look out the window and take a walk. Self-care loves.

Headspace vs. Calm

I was given the opportunity to sample the Calm app. If you ask which is better, I won’t compare. What I have discovered is that it’s all up to you to decide what meditation app works for your vibe.

I have only been using the Headspace app nonstop for the last 135 days even though I subscribed to the app in January 2019. If you stop using the app anytime during the subscription or if you skip a day, your streak restarts. It keeps you accountable in that sense.

As a Starbucks partner (employee), I use the Headspace app because it is simple, it has different lengths and all I need is something that gives me a sense I am in sangha. I look forward to the “Everyday Headspace” with Andy Puddicombe, consistent guided meditation and self guided silent introspection.

I love the Calm app too. As a Kaiser Permanente member, I get to use Calm. I realize there is no need to compare which is better.

So here it is. It is simple. It’s all about your preferences. It is up to you. Every person has their own unique experience regarding meditation. There is no absolute. There is no need to overthink it. Just do what is needed for your mental fitness and wellbeing. You can be discerning but there is no need to go overboard. See how it feels.

When reflecting on what meditation is for me, it’s a doorway to observe thoughts and sensations without getting attached. I observe myself not judging the thoughts as good or bad. They are just thoughts and feelings that came and go as I watch myself inhale and exhale. This is called breath watching. From my experience, when there is a thought that comes to mind, I see it, acknowledge it, and let go and get back to watch my breath. I can write all about my experience.

Here are the two meditation apps I speak of thus far: (You can choose which one you work for you. Enjoy.)

Calm - https://www.calm.com

Headspace - https://www.headspace.com

Having said all that, I am gratified that I was given the chance to try Calm free for 30 days. I thank Calm for allowing me to try it. I didn’t expect to get the trial for more than 7 days. I appreciate their Customer Service Team so much for being supportive and not sounding like a robot. Haha. xo

Takeaway Assignment: Explore what comparing does to your experience in life. Explore how thinking in “good” or “bad” affects how you experience your life.